TERMS AND CONDITIONS

PAYMENT POLICY

Welcome to an equitable contribution-based practice. The fee for new client/initial consultation of Chinese medicine (acupuncture, herbal medicine) is firm and not available as donation. The suggested contribution posted for return visits reflect what helps me sustain a frugal and nourishing life in the face of rising costs of living. I trust you will be generous and respectful about your ability to cover my suggested fee, knowing that you are always welcome here regardless of your donation amount. All classes use this donation system.

I’ll be able to maintain this contribution-based system for return visits as long as my cost of living is covered by my practice. Thank you for your care.

Your contribution is due at the time of your visit. For in-person visits, I accept only cash or check. If you are unable to pay by cash or check, there is a $10 administrative fee added to the service fee for credit card payments. This is true also for late cancellation fees charged to your credit card for missed in-person appointments. For non-local visits, please pay by credit or debit card, via PayPal or my Jane Scheduling App. I appreciate you covering the 4% fee charged to me by these credit card processing companies.

Some insurance companies cover acupuncture. I do not accept direct payment from insurance. I will be happy to fill out an insurance bill if you wish to file a claim. I do not offer an insurance bill for telehealth, Clean Language or mindfulness and movement sessions.

If you need an invoice of payment for acupuncture treatment for tax or other purposes, requests for an invoice must be made at the time of your appointment, no exceptions.

Please understand that I have to keep within our scheduled time, even if that means ending the appointment before all your questions are answered.

In some circumstances I am happy to trade for my services. My trade exchange is based on the full rate for the service you are receiving.

APPOINTMENT CANCELLATION POLICY
Please be considerate of others who are waiting for appointments to become available. If you cannot make your appointment, please cancel 24 hours in advance. You may make changes to appointments online through my online booking site (via website), or contact me by phone, email or through my website.

Regardless of contribution system, there is a firm fee for late cancellation: 80% of the service's posted fee.

Cancellation due to emergency, unsafe travel or common cold or flu symptoms is exempt. I will be happy to reschedule you for a more convenient time.

COVID 19 POLICY

Since my office is a place of public accommodation and you assume all risk of exposure to viruses, I recommend you wear an N95 or KN95 mask. This is a suggestion, not a requirement. I may be wearing an N95/KN95 mask.

Please do not come to an in-person appointment if you have any symptoms of common cold or flu. If you have common cold/ flu/Covid 19 symptoms, please reschedule for at least 10 days from the time your symptoms began. In the meantime, I encourage you to meet online for support through self care and herbal medicines.

If someone in your household or workplace has Covid, please do a PCR test within the window of 5-8 days after your exposure, and if positive, please reschedule.

Please be aware that I may have to reschedule your appointment if you arrive at your office visit and have a temperature or symptoms of a common cold or flu, or have not taken a PCR test, or if you’ve been in close proximity to someone who has Covid. In this case, please understand that the late cancellation charge applies.

HIPAA COMPLIANCE

Telehealth sessions are offered on HIPAA-compliant site Jane App.

Sometimes patients prefer and request to work over Zoom, which has only end-to-end encryption, and not HIPAA compliance.

RECORDING DISCLAIMER AND CONFIDENTIALITY AGREEMENT
All or parts of Zoom classes or session may be recorded by you with permission. I may record, with your consent, all or parts of Zoom classes.
These recordings, and any transcripts made from them, may be available to your fellow course participants, the general public, or by subscription.
By participating in a course you agree to allow recordings of all sessions.
If a course recording is made available to course participants only, please respect the confidentiality of all members of the group and do not share recordings or transcripts or any parts thereof with anyone outside the group, whether on social media or in any other way.

AI DISCLAIMER

NO AI TRAINING: Without in any way limiting the author’s [and publisher’s] exclusive rights under copyright, any use of this publication to “train” generative artificial intelligence (AI) technologies to generate text is expressly prohibited. The author reserves all rights to license uses of this work for generative AI training and development of machine learning language models.

REFERRALS TO OTHER PROVIDES

If you are in need of a medical doctor, counselor, physical or massage therapist, I can offer a referral.

MEDICAL DISCLAIMER
Margot Rossi, M.Ac. DBA Cloud Gate Chinese Medicine and Acupuncture (“Margot Rossi”) is committed to protecting your privacy, developing and utilizing technology that gives you a safe online experience, and providing content that is helpful and educational. Margot Rossi is a licensed acupuncturist who provides guidance and treatment within the legal scope of practice as regulated by the North Carolina Acupuncture Licensing Board or according to her professional training and certifications in Asian medicine, therapeutic language or yoga.

WEBSITE DISCLAIMER
This website disclaimer (“Disclaimer”) applies to Margot Rossi’s website (https://margotrossi.com) and includes, without limitation, related websites, mobile applications, Margot Rossi profiles on social media sites and all other digital services and properties operated or used by Margot Rossi (collectively referred to as the “Sites”). By using the Sites, you agree to comply with and be bound by this Disclaimer and Margot Rossi’s Privacy Policy (“Privacy Policy”) and website Terms and Conditions (“Terms and Conditions”). Please read the Privacy Policy and Terms and Conditions carefully. If you do not agree to this Disclaimer, the Privacy Policy and the Terms and Conditions, you must immediately terminate your use of the Sites.
1. Purpose of the Sites. The Sites may offer health, wellness, lifestyle and nutritional information. All the information on the Sites is published in good faith and for general information and educational purpose only. You should not regard or rely on this information as a substitute or replacement for professional medical advice, diagnosis, or treatment. Do not disregard, avoid or delay obtaining medical or health-related advice from your healthcare professional because of something you read on the Sites. Margot Rossi does not make any warranties about the completeness, reliability, or accuracy of this information. Any action you take upon the information you find on the Sites is strictly at your own risk. Margot Rossi will not be liable for any losses and/or damages in connection with the use of the Sites. The contents of the Sites have neither been evaluated by the Food & Drug Administration (“FDA”) nor approved by any other government or official body. No information offered by Margot Rossi online or offline is intended to diagnose, cure or prevent any disease or disorder of any kind.
2. No Substitute for Professional Medical Advice. Margot Rossi’s blogs and/or the Sites provide general information and discussion about medicine, health, and related subjects. The content provided by Margot Rossi, and in any linked materials, are not intended to be, and should not be construed as, medical advice. If you have a medical concern, you should consult with a licensed physician.
Margot Rossi’s blogs or the content of the Sites do not substitute for professional medical advice – you should never disregard professional medical advice or delay in seeking it because of something you have read on this blog or in any linked materials. If you think you may have a medical emergency, call a licensed physician or 911 immediately.
NO INFORMATION ON THE SITES SHOULD BE USED TO DIAGNOSE, TREAT, PREVENT OR CURE ANY DISEASE OR MEDICAL CONDITION.
3. Limitations on Liability. This Disclaimer contains provisions that limit Margot Rossi’s potential liability to you. Please read this Disclaimer carefully. If you do not agree to be bound to each and the terms set forth herein, please exit the Sites and do not access, read, or otherwise use information provided herein.
4. Food and Drug Statements on the Site. Any statements or claims about the possible health benefits conferred by any foods or supplements on the Sites have not been evaluated by the FDA and are not intended to diagnose, treat, prevent or cure any disease.
5. Changes to the Sites. The Sites and all content therein may be changed without notice and is not guaranteed to be complete, correct, timely, current or up-to-date. Similar to any printed materials, the content on the Sites may become out-of-date. Margot Rossi undertakes no obligation to update any content on the Sites. Margot Rossi may change, revise, amend, update, and/or remove the content on the Sites at any time without notice, at its sole discretion.
6. Testimonials. Individual results may vary, and testimonials are not claimed to represent typical results. All testimonials are from real clients of Margot Rossi, may not reflect the typical client’s experience, and are not intended to represent or guarantee that anyone will achieve the same or similar results. Every person has a unique level of commitment, experiences, exercise habits, eating habits, and applies the information in a different way. You should not begin Margot Rossi’s program(s) if you have a medical condition that precludes acupuncture or changes to nutritional or exercise habits.
7. Third Party Sites. Margot Rossi’s Sites may, from time to time, contain links to other third party websites. Any links on the Sites are provided solely as a convenience and not as a guarantee, recommendation, or endorsement by Margot Rossi, or as an indication of any affiliation or sponsorship of such third party websites. If you decide to access a linked third party website, you do so at your own risk.
8. Standard of Care. The Sites should not be used, and are not intended to be used, in any legal capacity whatsoever, including but not limited to establishing “standard of care” in a legal sense or as a basis for expert witness testimony. No guarantee is given regarding the accuracy of any statements or opinions made on the Sites.
9. “As Is”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PRODUCTS, SERVICES AND INFORMATION ON THE SITES IS PROVIDED “AS IS” AND WITH ALL FAULTS, AND MARGOT ROSSI MAKES NO PROMISES, REPRESENTATIONS, OR WARRANTIES, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE PRODUCTS, SERVICES AND INFORMATION, INCLUDING ITS CONDITION, ITS CONFORMITY TO ANY REPRESENTATION OR DESCRIPTION, OR THE EXISTENCE OF ANY LATENT OR PATENT DEFECTS. MARGOT ROSSI SPECIFICALLY DISCLAIMS ALL IMPLIED (IF ANY) WARRANTIES OF TITLE, MERCHANTABILITY, NONINFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, LACK OF VIRUSES, ACCURACY OR COMPLETENESS, QUIET ENJOYMENT, AND QUIET POSSESSION. THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF THE SITES AND ANY INFORMATION ON THE SITES LIES SOLELY WITH YOU.
10. This Disclaimer applies also to Margot Rossi “profiles” on social media sites which are composed of the intellectual property of Margot Rossi, but do not apply to social media hosting sites like Twitter, Facebook, or Instagram, all of which have their own policies and disclaimers. Margot Rossi encourages you to review the policies and disclaimers for social media hosting sites if you use such sites.

11. All photographs used on this site are by Margot Rossi, Robin Dreyer, Sue Wasserman, Adobe Images, or many talented photographers on Unsplash, including Ahmad Odeh, Bernice Tong, Daniele Franc, Priscilla du Preez, Tim Umphreys, Emilia Niedźwiedzka, Deniz Altindas, Yash Raut, Clément Falize, Andrew Ridley, Shoeib Abolhassani, Lenin Estrada,Takahiro Taguchi, Marek Piwnicki, Jeyakumaran Mayooresan, Anastasia Petrova, Conscious Design, Tim Mossholder , Shane Rounce, Marek Piwinicki, Joel Vodell, SGR . Artwork by Isabel Ibanez Lopez.

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